Our Values We value and respect the trust you place in us.At Pen Air Federal Credit Union, respect is a guiding principle. As the largest and oldest credit union headquartered in Pensacola, Florida, with $1.3 billion in assets, Pen Air is dedicated to enhancing lives through exceptional service, strength, and financial solutions. With sixteen locations in Northwest Florida and Southeast Alabama, Online and Mobile banking, we provide a worldwide reach. Pen Air is a not-for-profit, member-owned financial institution, serving the community and improving lives since 1936. Our MissionEnhancing Lives through Exceptional Service, Strength and Financial Solutions.Our VisionBe the financial services provider and employer of choice through our commitment to:A culture of TRUST and RESPECTA team of ENGAGED and KNOWLEDGEABLE professionalsTimely, accurate and PERSONALIZED SERVICEFinancial STRENGTH and STABILITYOrganizational EFFICIENCYSTRONG community PARTNERSHIPSOur ValuesServe FirstMembers come first, plain and simple. Wetake care of each other and always put theneeds of others and our community first.Solution SeekersWe value innovation and creativity. The rightsolution matters and doing the legwork tofind it is part of the job.CommunerosityGenerosity and a sense of Communityare two qualities we value highly. We arehumbly generous with our time, talents andsponsorships throughout the communitieswe serve.ProKnowsWe are dependable, honest andknowledgeable. We are passionate andoptimistic. We engage our members andvalue integrity.